Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of services provided by A B Consulting ("we," "our," or "us"), including website development, copywriting, consultancy, and web hosting services. By engaging our services or using our website, you agree to these Terms.

2. Services

2.1 Website Development

We provide website development services using our proprietary methodology which includes:

• Custom web copy development based on our specialized questionnaire
• User interface design incorporating our unique storytelling approach
• Technical implementation and deployment

2.2 Consultancy Services

Our consultancy services draw upon 25 years of experience in solving online business challenges. These services are provided:

• As part of our website development package
• As standalone consulting sessions
• Through ongoing support and advice

2.3 Copywriting Services

We provide professional copywriting services based on our proprietary questionnaire and methodology.

2.4 Web Hosting

We provide web hosting services through third-party providers. While we manage this service on your behalf, the service is subject to our hosting provider's terms and conditions.

3. Intellectual Property Rights

3.1 Our Intellectual Property

We retain all intellectual property rights in:

• Our proprietary website development methodology
• Our specialized questionnaire and assessment tools
• Our storytelling-based design approach
• Our consultancy frameworks and methodologies
• Any custom tools or processes we develop

3.2 Client Materials

You retain ownership of:

• Your business name, logo, and branding
• Content you provide to us
• Your customer data and business information

3.3 Delivered Website

Upon full payment, you receive:

• A license to use the completed website
• Ownership of the custom content created for your website
• Rights to use the implemented design

4. Payment Terms

4.1 Fees

• All fees are quoted in GBP
• Website development fees are typically paid in staged installments
• Hosting fees are billed on a recurring basis
• Consultancy fees are agreed upon before service delivery

4.2 Payment Schedule

• Initial deposit required before work begins
• Stage payments as agreed in project proposal
• Final payment required before website launch
• Hosting fees paid in advance

5. Free Resources

5.1 Lead Magnets

• Free resources are provided "as is"
• We retain intellectual property rights
• Usage is for personal/business reference only
• Redistribution is not permitted

6. Warranties and Representations

6.1 Our Warranties

We warrant that:

• Services will be performed with reasonable skill and care
• We will follow industry best practices
• We will comply with all applicable laws

6.2 Disclaimer of Warranties

• We don't guarantee specific business results
• Website performance depends on multiple factors outside our control
• Third-party services (hosting, plugins) are subject to their own terms

7. Limitation of Liability

7.1 Scope

Our liability is limited to:

• The amount paid for the specific service in question
• Direct, foreseeable losses only

7.2 Exclusions

We are not liable for:

• Indirect or consequential losses
• Loss of profits or revenue
• Data loss
• Third-party service failures

8. Term and Termination

8.1 Duration

• These Terms remain in effect while you use our services
• Hosting agreements continue until cancelled
• Certain sections survive termination

8.2 Termination Rights

We may terminate services if:

• Payments are overdue
• Terms are breached
• Continuation is no longer commercially viable

9. Confidentiality

We will:

• Protect your confidential information
• Use it only for providing agreed services
• Return or destroy it upon request
• Maintain confidentiality indefinitely

10. Data Protection

We comply with:

• UK Data Protection Laws
• GDPR requirements
• Our Privacy Notice

11. Accessibility

We strive to:

• Meet WCAG guidelines
• Provide accessible websites
• Implement best practices for accessibility

12. Governing Law

These Terms are governed by:

• Laws of England and Wales
• Courts of England and Wales have exclusive jurisdiction

13. Changes to Terms

We may update these Terms:

• With reasonable notice
• Updates posted on our website
• Continued use constitutes acceptance

14. Contact Information

A B Consulting
259 Wallasey Village
Wallasey CH45 3LR
United Kingdom
Email: info@tonyradford.com