Privacy Notice

Introduction

At A B Consulting, we take your privacy seriously. This privacy notice explains how we collect, use, and protect any personal information you provide when using our website development services. We are committed to ensuring your personal information remains secure and being transparent about how we handle your data.

This notice applies to all visitors and users of our website and related web development services.

Information We Collect

While we currently collect minimal personal data, we plan to implement lead generation forms that will collect:

• Your name
• Your email address

This information will be collected when you:

• Complete contact forms
• Sign up for our newsletter
• Register for downloadable content (lead magnets)

We also automatically collect anonymous usage data through Google Analytics, including:

• Pages visited
• Time spent on site
• Browser type
• Device type
• Approximate geographical location
• Referral source
• Basic demographic information

How We Use Personal Information

We use your personal information solely for:

• Sending you email communications related to our services
• Providing you with requested information or content
• Analyzing website usage patterns to improve our service (via anonymous analytics data)

We explicitly commit to never selling or sharing your personal information with third parties.

Legal Basis for Processing Personal Data

Our primary legal basis for processing your personal data is consent. When you provide your information through our forms or sign-ups, you actively consent to our processing of your data for the specified purposes.

For analytics data, we rely on legitimate interests to improve our website and services. This processing is done in a way that has minimal privacy impact through anonymization and aggregation of data.

You have the right to withdraw consent at any time by contacting us at info@tonyradford.com or using the unsubscribe options in our communications.

Data Storage and Processing

We store and process all personal data on Google Cloud hosting infrastructure, ensuring industry-standard security and reliability.

Data Security

Your personal data is protected through multiple layers of security measures:

Google Cloud Platform Security

• Data encryption at rest using AES-256
• Transport Layer Security (TLS) encryption for data in transit
• Regular security patches and updates
• Geographic redundancy and backup systems
• Identity and Access Management (IAM) controls
• 24/7 infrastructure monitoring
• DDoS protection
• Automated threat detection

Additional Security Measures

• Regular security audits
• Strong password policies
• Two-factor authentication for administrative access
• Limited access to personal data on a need-to-know basis
• Regular staff security training
• Incident response plan in place
• Secure backup procedures
• Regular vulnerability assessments

Data Retention

We retain your personal data until either:

• You request its deletion
• You unsubscribe from our communications
• We cease sending communications to you

Your Rights

Under the GDPR, you have the following rights:

• Access: You can request a copy of your personal data
• Correction: You can ask us to correct any inaccurate data
• Deletion: You can request that we delete your data
• Withdrawal of consent: You can withdraw your consent at any time
• Data portability: You can request your data in a machine-readable format
• Restriction and objection: You can request we restrict processing or object to processing

To exercise these rights, please contact us using the details below. We will respond to all legitimate requests within one month.

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data in accordance with the law.

Contact Information

You can contact us at:

Email: info@tonyradford.com
Post: A B Consulting
259 Wallasey Village
Wallasey CH45 3LR
United Kingdom

Cookie Usage

We use the following cookies on our website:

Essential Cookies

• MODX CMS cookie: Required for basic website functionality

Analytics Cookies

• Google Analytics cookies (_ga, _gid, _gat): Used to collect anonymous usage data to help us understand how visitors use our website
• These cookies collect information such as how long you spend on the site, which pages you visit, and your approximate location
• You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout

External Links

While our website may contain links to other websites, we are not responsible for their content or privacy practices. Clicking on these links is at your own discretion, and we do not endorse any external websites.